Support
Metaware offers mainframe class support services to its customers
This service increases service levels and delivers predictable OPEX support model.
Help Desk
- Single point of accountability for the whole software infrastructure including third party products
- Dedicated Service Manager who has an in-depth knowledge of your environment and technical infrastructure
Support
- Access to a dedicated team of senior experts
- You benefit from the cumulative knowledge and expertise of MW experts who have contributed to extensive successful customer engagements worldwide.
Problem avoidance
- Organize, Collect and Analyze health and performance metrics from application and infrastructure components.
- Develop action plan to improve operational performance
Maintenance
- Updates, corrective maintenance
PaaS
- Access to our refine Analytics PaaS
- Access to our z/os Paas running zPLC DevOps framework